1. What are your Office Hours?

      Monday-Friday 8:00a.m.-5:30p.m.
      Saturday Seasonal & By Appointment

2. What Amenities do you have?

We have
3 Pools
Large Waterfall Pool (24 hr access)
Salt Water System Pool
       Third Pool with Kiddie Pool
2 Clubhouses
              
Also:
      Laundry Facility (24hr Access)
      Fitness Center (24 hr access)
      Cedar Sauna (24 hr access)
      Locker Rooms (Ladies & Gentlemen- 24 hr access)
      Tanning Salons (24 hr access)
      Hot Tub (24 hr access)
      Tennis Court
      Putting Green
      Basketball Court
      Car Wash Facility
      Many Picnic & Grill Areas all over the community

3. What is your Application Fee?

      Traditionally our Application Fee is $45.00. We do run Specials from
time to time, so always ask about our Specials!

4. What is a Holding Fee exactly?

      Our apartments rent quickly, so if you find a particular apartment you
want, the only way to ensure it will be yours is to pay a holding fee. This
holding fee is non-refundable if you change your mind. When you move
in, we can transfer this fee to your security deposit so you don’t have to
pay another fee. As long as you clean your apartment and there aren’t any
damages other than normal wear and tear, your security deposit will be
refunded.

5. What is your Security Deposit?

      Our Security Deposit is based on approved credit. The Security Deposit
is traditionally $200.00. If you are employed by a company on our
Preferred Employer Program, the Security Deposit is only $125.00.

6. Who are your Preferred Employers?

      AFLAC
      Blue Cross Blue Shield of Georgia
      Columbus Regional Heathcare system
      Fort Benning Military Base
      All Branches of Military service
      Local School Systems
      TSYS

7. Electric or Gas?

      All of our apartments are totally Electric.

8. Is Water Included?

      Water is included in all of our apartments, Except in our new Phase IV
Garden Villa Apartment Homes.
  
9. What about Pest Control?
                 
      Pest Control and Sanitation are Included in All of our apartment
homes.

10. Are there Washer/Dryer hookups in the apartments?

      Every apartment home at The Grand Reserve has a laundry room with
built-in washer/dryer connections. We also have a 24 hour community
laundry room with scan card entry if you ever need it.

11. Are Dishwashers provided?

      Our apartments have built-in microwaves, stoves, dishwashers,
disposals, and refrigerators with ice-makers.
 
12. Do you accept Pets?

      Yes, we accept pets. Dogs and cats are allowed. Please             
call for restrictions.
   
13.What is your Pet Deposit?

Our pet deposit ranges depending on the size of your pet. Please call for
more details.

14.What is your monthly Pet Rent?

             Our monthly pet rent is only $15.00.

15. Can I have a Grill?

      Sure, but please only use it 25ft away from the building (According to
the City Fire Ordinance). We have wonderful Picnic Gazebos all over the
community!  

16. What about Parking?

      We have plenty of parking, but parking is first-come, first-serve. All
resident have parking passes and should ask their guests to park a little
away from the building instead of right out front.


Any other questions just ask!  We'll be happy to help!
                       
Frequently Asked Questions...